Thank you for visiting and shopping at Purple Lizard Boutique. The following are the terms and conditions that constitute our Shipping Policy.
Shipping Policy
Where we ship
Purple Lizard Boutique presently ships to addresses within the Contiguous 48 U.S. states, which excludes Alaska and Hawaii. We can however, ship to Alaska and Hawaii with an adjusted shipping charge. We also will ship to U.S. Territories with an adjusted shipping charge. If you are an international customer, please contact us for possible shipping information.
Shipment processing time
All orders are processed within 3-5 business days. Orders are not shipped on weekends or holidays. Tracking numbers will be emailed to you when shipped.
If we are experiencing a high volume of orders, shipments may be delayed a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Shipment method | Estimated delivery time | Cart Total | Shipping Costs |
| USPS (United States Postal Service) | 3-5 business days | Up to $149.99 | $10 |
| $150.00 - $199.99 | $16 | ||
| $200 and up | FREE |
***When Free Shipping is offered on a purchase, and an item from that purchase is returned, shipping will be charged for the exchange purchase.
***Delivery delays can occasionally occur and are out of our control.
***All orders over $1000 will require a signature upon delivery.
***We strongly recommend insurance on your purchase. Contact us for additional cost. We are not responsible for loss or damage of merchandise.
Shipment
All orders are shipped “F.O.B.” F.O.B. stands for Freight on Board, a shipping standard used by virtually every business that ships merchandise. From a legal standpoint F.O.B. means that the moment the shipping company takes possession of your package, responsibility for your package transfers from us to them.
When a shipping company "guarantees" that your package will be delivered within a certain time period (next day, 3-5 days, etc.), it typically means that if they don't deliver your package by that date/time, they will only refund the shipping charges. Be aware that there are certain circumstances under which shipping companies will not make shipping charge refunds for late delivery (e.g., "ACTS OF GOD" such as weather conditions or catastrophic events that would prevent the shipper from making “on time” delivery).
Please check the USPS website for individual shipping guarantees and exclusions.
If shipped by USPS, and your package is lost or delayed in transit, please contact USPS @ https://www.usps.com to track your package.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will become active within 24 hours of being shipped.
Damages
Purple Lizard Boutique is not liable for any packages stolen, lost or damaged during shipping. If your order is stolen, lost, or damaged, please contact the shipment carrier to file a claim @ File a Claim | USPS
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We may ship Internationally depending upon country only using USPS. Please contact us directly at info@purplelizardboutique.com. If we do ship to your country, please note that: all sales are final...no returns...no exchanges. You are responsible for all shipping charges as well as any charges that your country imposes on the transaction. We recommend that you get in touch with your countries' customs office to confirm current tax rates for imports. Purple Lizard Boutique is not responsible for paying these costs. If you refuse to pay duties, and decline to receive your shipment, you WILL NOT receive a refund.
We do not guarantee any shipping times.